Our experienced leadership is committed to serving the community
We ensure exceptional continuing care in Richmond’s West End
Each of the LifeSpire of Virginia communities has a unique setting, distinctive features, and its own leadership. They all share the steadfast mission of providing “Dignity in Living” and uphold a common value system that reflects the ideals of faith and family. At Lakewood, a common ethic prevails. We are committed to being stewards of both the promises we make to the men and women who live here and the continuing high quality of the community itself. We’re here not simply to do a job but to serve to the best of our abilities. Meet our leadership team below:
Jeff McInnis began serving LifeSpire of Virginia in 1990. He was appointed to the position of Executive Director of Lakewood in May 2003. Prior to his current position, he served the Lakewood community in the role of Assistant Administrator for Operations.
Jeff has continued over the years to guide the Lakewood community through several significant expansions and repositioning efforts. He passionately continues to reshape and create an atmosphere that allows for positive change in the field of senior living services.
Jeff continues to recognize the need for change and to be cognizant in the desires and wants of current and future residents. According to Jeff, “If it’s not working well nor creating the right experience, there is cause for change. Successful experiences come from the right mix of a physical environment and the community’s culture and those who serve.” Recognizing the impact of the future allows Jeff to seek out new opportunities, partnerships, and realistic alternatives in serving seniors. The days of offering one choice or one solution are long over, and Jeff is committed to seeking out different avenues in order to enhance services while allowing Lakewood to further its mission.
Jeff is a Licensed Nursing Home Administrator in the Commonwealth of Virginia and is a graduate of Virginia Commonwealth University with a Bachelor of Science in Business Administration and Management.
Administrator of Health Services
A native of Pennsylvania, Felicity Wood assumed the position of Administrator of Health Services in March 2006. She is a Licensed Nursing Home Administrator. In her role, Felicity is responsible for the daily operations of the delivery of care and wellness services to our residents in all levels of care.
Felicity holds a Bachelor of Science in Psychology and English from St. Vincent College in Pennsylvania and a Master of Science in Gerontology with a specialization in Health Care Administration from Virginia Commonwealth University.
Felicity has previously served in Assistant Administrator and Administrator roles for a nursing facility company with holdings in Virginia and North Carolina as well as serving as the Director of Resident Services and Assistant Administrator at a not-for-profit faith-based community in Richmond.
Felicity and her husband are the proud parents of three children.
Donna Buhrman is a native of Richmond, Virginia, attending public schools and receiving a BS from VCU in Psychology. She is married to Bob Buhrman, whose parents happily resided at Lakewood Manor in Building A many years ago. They have two children, Rob and Leslie. She has spent most of her professional career working in various marketing positions and has more than 17 years working in the senior industry. Her passion is working with the residents and prospects. She is a past president of Richmond Senior Network and serves on the advisory board of the Senior Center of Greater Richmond.
Her free time is occupied traveling up and down I-95 to see her two young grandsons and heading west to visit her daughter’s farm. When she is not working, you will find her cruising, walking, and spending time outdoors.
Brian Hill comes to us from the UK and has worked in construction and maintenance for more than 25 years. In the UK, Brian spent 13 years working as a code inspector before becoming Maintenance Manager for a housing authority with responsibility for the maintenance of more than 4,000 homes. From there he went on to work in property consultancy, advising and coordinating with property owners and builders on development and improvement projects. Since arriving in the US he worked as Maintenance Manager at BTSR before coming to work at Lakewood. Brian has a Bachelor of Science in Building Engineering and is a member of the Royal Institution of Chartered Surveyors, the pre-eminent organization within the UK for construction and property professionals that is recognized internationally for the professionalism of its members. Brian is married to North Carolina native Melissa Jackson whom he met while she was studying for her doctorate in England, and he moved to Virginia in 2009 when she accepted a position as a professor of Old Testament studies at BTSR here in Richmond. Brian enjoys the friendliness of all the residents and staff at Lakewood and is proud to head an excellent team of maintenance specialists.
Administrator of Assisted Living
Barbara Jackson-Ingram is the Administrator of Assisted Living, She is a native Virginian and has lived in the Richmond area for 30 years. As a Licensed Nursing Home Administrator for more than 15 years, Barbara has served as administrator for nursing homes, assisted living communities and as executive director in independent living for several large senior living companies that operate communities throughout the country.
Barbara has enjoyed serving her “extended family” of seniors and acquiring pearls of wisdom from them over the years. In her current position, she leads the Assisted Living team in fulfilling the mission of providing dignity in living for the Lakewood family of seniors.
Barbara holds a Bachelor of Science in Health Care Management from Virginia Commonwealth University and a Master of Science in Administration with a concentration in Health Services from Central Michigan University.
Barbara has two children and enjoys reading, landscape photography, writing, and participating in the Toastmasters International club.
Director of Dining and Environmental Services
Steven Brewer joined the staff at Lakewood in July 2012 as the Director of Dining Services. Later, in 2013, he was appointed to Director of Environmental Services in addition to his dining service position. Preceding his employment with Lakewood, Steven worked as a Dining Services Director at Envoy of Westover Hills for several years. Later he was appointed the position of District Manager of Dining Services for Healthcare Services group. His district included five long-term care facilities in Central and Northern Virginia.
Steven has an Associate’s Degree in Culinary Arts and later pursued his Bachelor’s in Business Administration. Steven also has a combined 20 years of experience as an Executive Chef and Food and Beverage Director in the hotel industry. He is also a Certified Dietary Manager and a ServSafe Food Safety Instructor.
Director of Human Resources
Beth M. Farris
A native of Ohio, Beth M. Farris assumed the position of Director of Human Resources in October 2015. In her role, she oversees all areas of recruitment, retention, and development of Lakewood’s wonderful and hard-working employees. After moving to the area in 2007, Beth held HR management positions, most recently with Consulate Health Care and HCR ManorCare.
Beth holds a Bachelor of Science in Business Management from Urbana University and obtained her PHR certification in 2006.
In addition to spending time with her children, Beth enjoys watching football, attending Zumba classes, walking her dog, and especially traveling to Ohio to visit family and lifelong friends.
Director of Nursing
Melissa Lang, RN
Melissa Lang is a Registered Nurse who began working at Lakewood in June 2012. Melissa currently serves as the Director of Nurses in the healthcare center. She received a Bachelor of Science in Nursing from Old Dominion University. Melissa's previous experience includes working in an acute-care setting on a medical/surgical unit and various positions within the long-term care setting including Assistant Director of Nurses, Interim Director of Nurses, and Quality Assurance.
Melissa and her husband are the proud parents of one daughter. They enjoy summer vacations in the Outer Banks.
Director of Clinic Services and Nurse Navigator
Donna Anderson, RN, BSN
Donna Anderson is a Registered Nurse who assumed the position of Nurse Navigator in April 2014. Donna received her nursing diploma from Bon Secours Memorial School of Nursing and her BSN from Virginia Commonwealth University.
Prior to joining Lakewood, Donna previously served as Director of Clinical Services for a Home Health Company, Director of Clinical Services for four Hospice companies, and worked for Hunter Homes McGuire VA Medical Center and St. Mary's Hospital.
The Nurse Navigator role is to assist our Independent Residents in navigating through the healthcare system and to assist residents in living healthier and independent lives at Lakewood Manor.
Director of Resident Services
Eileen Kwak has been with Lakewood since 1996. She joined us after receiving her Bachelor's in Interdisciplinary Science in Biology from the University of South Florida, Tampa. Prior to coming to Lakewood, Eileen was employed as the Day Program Coordinator for Children and Adults at UCP Cape Coral, Florida.
Eileen currently serves as the Director of Resident Services and is responsible for the daily departmental operations and oversight of the Independent living level of care, including the coordination of in-house programs and events, concierge services, security, and transportation for the facility.
Eileen's free time is typically spent outdoors hiking, kayaking, canoeing or spending time exercising her dogs.